Ever tried to prove your age online and felt like you were jumping through hoops? Well, Australian Steam users are now facing a particularly awkward hoop: a credit card.
That's right. To comply with Australia's Online Safety Act, Valve has rolled out an age verification system down under that asks gamers to confirm they're old enough using a credit card. Not a driver's license, not a passport, not even one of those fancy government-issued digital IDs. A credit card. The one thing plenty of adults don't have, and the one thing plenty of teens definitely shouldn't be using.
It's a head-scratcher, to say the least. The Online Safety Act is meant to keep minors away from certain content, and age checks are a normal part of that. But Valve's implementation has been called ham-handed, and honestly, it's easy to see why. Plenty of adults don't carry credit cards—they use debit cards, prepaid cards, or none at all. And for younger users who might legitimately be old enough to play mature games, asking for a credit card is basically a dead end.
So what's the fallout? For one, Australian gamers who don't have a credit card could find themselves locked out of content they're legally entitled to access. That's frustrating for everyone involved. It also raises privacy eyebrows: handing over credit card details just to prove you're old enough to play a game feels like overkill, and it's the kind of data you'd rather not share with a gaming platform if you don't have to.
Valve isn't the first company to stumble on age verification—and it won't be the last. But this particular approach feels like a textbook example of how not to do it. Instead of offering multiple verification options, the system leans on a single, exclusionary method that doesn't reflect how most people actually live. It's a reminder that when big companies rush to comply with new laws, the user experience often pays the price.
For our Aussie readers, this means you might need to dig out that credit card if you want to keep accessing everything on Steam. If you don't have one, you're stuck. And if you do, you might be wondering why you have to hand it over in the first place. Either way, it's a change that's bound to ruffle some feathers.
What do you think? Is a credit card a fair way to verify age, or should Valve offer more options? Will you be affected by this change? Let us know in the comments.
Comments (0)
Log in to join the discussion
Log InNo comments yet